Sustainability Integrated Solution for Residential Funds.
Sustainability Integrated Solution
for Residential Funds.
Three purpose-built modules unified into a single platform that delivers the full execution infrastructure for your sustainability strategy. From GRESB compliance to ESG narrative for fund formation — all in one place.
GOYOH INTEGRATED PLATFORMFeature Overview
Connect residents, operations, and data on a single platform — executing sustainability strategy and visualizing outcomes at once.
Value PillarsThree pillars that differentiate residential fund operations.
The integrated suite of ResiGo, Survey, and EnerSyGo delivers three sources of added value for residential fund operations. Sustainability data acquisition, management/operations performance visibility, and connection to financial solutions — when these come together, ESG strategy shifts from a "cost" to a "source of differentiation."
Beyond whole-building electricity and water, we partially acquire * unit-level electricity, gas, and water via residents. Building a Scope 3–inclusive ESG data foundation across both common and private areas, we deliver everything from renewable energy transition and energy reduction visualization to GRESB Energy real-data submission. We also cover GRESB Tenant & Community / Residential Module items, supporting score improvement across both environmental (E) and social (S) axes.
Quantitatively collect resident satisfaction, NPS, and improvement requests, and visualize PM company service quality across properties. Drive resident experience enhancement, sustainability initiative execution, operational cost reduction, and occupancy/retention improvement — all data-driven.
Beyond GRESB compliance, we continuously generate the evidence needed for sustainability-linked loans, social bonds, and social impact real estate fund formation and operation — from daily operational data. From ESG storytelling at fund formation to investor-facing impact reporting, we support the connection to capital raising.
The Suite — Three Modular SolutionsFrom standalone to integrated.
From environmental data acquisition (E) to resident engagement and satisfaction measurement (S), a flexible structure lets you start with the modules your residential portfolio needs. Combine all three and you get an integrated ESG operations foundation covering both the E and S axes end-to-end.
Starting from resident touchpoints, integrating three axes: engagement, data acquisition, and PM evaluation.
- Sustainable Challenges (quiz-based ESG learning)
- Action Campaigns (energy/water saving, donations)
- Eco-item Store & Lifestyle Coupons
- Well-being Programs & Suggestion Box
- Energy Monitor: partial acquisition * of unit electricity, gas, and water via residents (nationwide)
- Cross-property visualization of management/operations performance & improvement points
- Digital signage integration: ESG content & campaign delivery to common-area signage
Quantify residents' voices and compare across the entire portfolio.
- Annual tenant survey design, delivery & collection
- Systematization of satisfaction, NPS & improvement requests
- Cross-property & cross-brand comparative analysis
- GRESB Tenant & Community Ready
- Reward incentive program administration
- Evaluation & analysis via social impact indicators
Whole-building environmental data monthly, with zero capital investment.
- Monthly whole-building electricity acquisition (nationwide Japan)
- Zero upfront cost, no hardware installation
- Water usage acquisition option (select areas)
- Export to GRESB / CRREM / global ESG data management systems
- Historical data also available (conditions apply)
By connecting the PM reports that management companies create in daily operations to ResiGo, the following custom features become available. Expand the scope of ESG data utilization without changing existing operational workflows.
Automatically import common-area electricity, water, and gas records from PM reports into ResiGo. Integrate with EnerSyGo data for unified management.
Export operational data in one click, matching reporting formats such as GRESB, CRREM, and global ESG data management systems. Historical data also available (conditions apply).
Compare ESG initiative investment against outcomes such as energy reduction, occupancy improvement, and satisfaction gains on a dashboard. Visualize initiative ROI.
Automatic generation and delivery management of ESG guides tailored to property and tenant attributes. Unified management and analysis of communication history.
Cross-property analysis integrating PM reports, surveys, and energy data. Benchmarking of operational quality and ESG performance.
All in One SolutionSynergy that only emerges through integration.
ResiGo, Survey, and EnerSyGo each deliver value on their own. Yet there are many initiatives that only become possible when all three are deployed together. Only with both building-wide and unit energy data does Scope 3 become complete; only with data and resident touchpoints does renewable switching move; and only with both behavior and satisfaction does PM operational quality become objective.
EnerSyGo acquires whole-building electricity and water monthly, while the ResiGo Energy Monitor Program partially acquires * unit electricity, gas, and water via residents. Together they cover what neither can reach alone.
Understand usage with EnerSyGo, recommend CO2-free power plans to residents via ResiGo, and measure renewable intent and reasons with Survey. With data, touchpoints, and voices aligned, renewable switching functions as a campaign. Renewable usage of applicable contracts is also measurable.
Reflect EnerSyGo measured data into the ResiGo portal and challenges, continuously delivering energy-saving, water-saving, and waste-reduction actions. Measure participation and reduction with real data, feeding back into the next campaign.
ResiGo records resident response and ESG execution by management/operations as behavioral data, while Survey quantifies satisfaction, NPS, and improvement requests. When what was done and how it was felt align across properties and PMs, improvement dialogue gains a factual basis.
Tenant & Community (TC1–TC6) is handled by ResiGo and Survey, and Energy real data by EnerSyGo. GRESB Residential Module items are also covered. With a single vendor and dashboard, evidence across all areas is consolidated, reducing both submission effort and black boxes.
Energy reduction results, resident satisfaction trends, community campaign participation and donations — with integrated deployment, a fund's social impact can be explained to investors and lenders in a single report.
The very fact that deployment, operations, and reporting are not fragmented benefits both operational efficiency and asset value for residential funds.
Integration — How they work togetherCombine the three, and a value cycle emerges.
ResiGo shares the usage data acquired by EnerSyGo with residents to drive behavior change. Surveys measure satisfaction and NPS, and improvement actions are delivered via ResiGo. This cycle drives GRESB Tenant & Community scores, improvements in rent, occupancy, and retention, and connection to sustainability finance.
EnerSyGo automatically acquires whole-building electricity and water monthly. ResiGo Energy Monitor collects unit-level electricity, gas, and water via residents. Together, they achieve comprehensive Scope 3 coverage.
Visualize the acquired data in the resident portal, promoting energy-saving challenges and renewable energy switching. Measure behavior change with real data.
Quantify satisfaction, NPS, and requests via annual surveys. Benchmark across the portfolio and by PM company, and deliver improvement actions through ResiGo. Also usable for quantitative PM performance evaluation.
Accumulate real evidence for Tenant & Community items (TC1–TC6). The Energy section is covered with real data.
Higher satisfaction → better retention → rent premium → ESG certification → sustainability finance.
Data Coverage — Complementary CoverageCapture data across two layers — building and units.
EnerSyGo automatically acquires whole-building electricity and water usage (water depends on region and contract type). The ResiGo Energy Monitor Program partially acquires * unit-level electricity, gas, and water from residents on a bill basis (nationwide). Combining both covers the energy data needed for ESG reporting, including unit-level Scope 3.
| EnerSyGo | ResiGo Energy Monitor | |
|---|---|---|
| Target Utilities | Electricity・Water・Gas ⚠ | Electricity・Gas・Water |
| Coverage Area | Nationwide (varies by region) | Nationwide |
| Data Scope | Whole building (low-voltage electricity・water・gas ⚠) | Private units (cooperating residents・partial *) |
| Data Source | TSO・water utility・gas retailer | Resident bills |
| Method | Automatic・no hardware・zero upfront cost | Resident upload |
| Frequency | 1–2 times/year | 1–2 times/year |
| Main Use | GRESB Energy / CRREM comparison input | Unit Scope 3・personalized initiatives |
⚠ Gas is limited to specific retailers (GOYOH partner gas retailer, metropolitan city gas, contract switch required). Water acquisition also varies by region and contract type. Other option: Takaoka Toko clamp-type meter (real-time, nationwide, installation required).
* Unit-level data acquisition relies on resident cooperation, so coverage is limited.
GRESB Alignment — TC + Residential ModuleCover GRESB assessment items with a residential focus.
In addition to the GRESB Real Estate Assessment Tenant & Community section, we cover the Residential Module (RES1–RES6) for residential funds. We clarify which official assessment items each service covers, so you can build your score-improvement plan from a service menu.
Comprehensively covers TC1 checklist items including building communications, feedback sessions, ESG guides/training, and engagement events.
End-to-end coverage: third-party surveys (GOYOH as independent third party), quantitative metrics such as NPS/satisfaction/communication evaluation, and improvement program implementation.
Procurement assistance for eco-items (LED, water-saving showers, etc.) and fit-out guides. Covers ESG topics such as energy efficiency, waste, water, and indoor air quality.
ResiGo consent can be embedded into standard leases as simplified green lease clauses. Covers data sharing, management, and recommendations for energy, water, waste, and renewables.
From needs assessment to goal-setting, execution, and monitoring. Broadly addresses mental, physical, and social well-being goals, and intervention areas such as indoor air quality and social connection.
Community contribution campaigns (children's cafeteria donations, cleanup volunteering, inclusive employment fairs, etc.). Community impact monitoring is being rolled out progressively.
Supports monitoring of Liveability and Walkability scores around properties (rolling out). Provides regional metrics specific to residential funds.
Monitoring of local crime levels and support for security measures (lighting, access control, cameras, etc.). Reinforces residential fund risk management.
Supports green lease execution items: consent for energy/water/renewable data sharing, incentives and recommendations for energy/water saving and renewables, and sustainable-living information.
Whole-building electricity and water (EnerSyGo) and unit electricity, gas, and water * (ResiGo Energy Monitor). Waste data via recycling campaigns is also measurable (depending on property specs and scale).
Supports CRREM (Carbon Risk Real Estate Monitor) output. Visualizes stranded-asset risk and supports mid-to-long-term renovation planning.
Assesses social risks such as community development, tenant/resident health and safety, and stakeholder relations via surveys and regional statistics. Usable for entity-level social risk assessment.
Impact Finance — Social Impact Real Estate FinanceSocial impact real estate finance — as its execution foundation.
Beyond GRESB compliance, we continuously accumulate — in a single suite — the behavioral data, satisfaction data, energy performance, and community contribution records needed for sustainability-linked loans, social bonds, and social impact real estate fund formation and operation. From KPI design to third-party reporting, we provide the evidence that underpins financing.
Design SPTs (Sustainability Performance Targets) tied to loan/bond contracts, tailored to the realities of residential funds. Select from measurable indicators such as resident participation, satisfaction, energy reduction rate, renewable switching rate, and community contribution.
The daily operation of ResiGo, Survey, and EnerSyGo itself continuously generates the data needed for KPI reporting. Rather than annual manual aggregation, real data is always visualized on a dashboard and available for third-party assurance.
Energy reduction, satisfaction trends, renewable usage rate, donation and volunteer participation, and community campaign outcomes — all output as standardized reports. A foundation to convey a fund's impact story quantitatively.
By adopting this suite as the operating premise from new fund formation, ESG and social impact strategy can be clearly presented to investors. Also supports rebranding and sustainability-linking of existing funds.
Provides a data foundation for always-ready, portfolio-level responses to ESG data, tenant engagement records, and community impact assessments demanded by global investors. Eliminates the burden of ad-hoc survey responses.
Support for annual sustainability reports, integrated reports, and TCFD/ISSB/SASB-aligned disclosures. Independent third-party surveys and data aggregation reinforce disclosure credibility.
Recognized for contributions to building the framework for social impact real estate in Japan. Joint social impact real estate verification with financial institutions also underpins this suite.
Track Record — Trusted by Global & Domestic PlayersChosen by global investors and asset managers.
GOYOH solutions are deployed across the residential portfolios of major institutional investors and asset managers in Japan and abroad. We are also expanding collaboration areas, including joint social impact real estate verification with financial institutions.
Supports resident-based RE100 with CO2-free power plans.
EnerSyGo supports major format output for stranded-asset analysis (CRREM), GRESB, Measurabl, and Deepki.
Sustainability Category Grand Prize. Recognized for contributions to social impact real estate frameworks.
Next Step — Let's start the conversationStart with a 15-minute demo.
We will propose a deployment scenario tailored to your portfolio. From a single-property PoC to portfolio-wide rollout, let us build a phased roadmap together.